FAQ2019-05-07T23:24:39-08:00

Frequently Asked Questions

Everything you need to know to get the most out of your Cool-n-Save purchase.

Is there any install videos that can help?2019-06-09T19:26:33-08:00

Yes! Check out our install videos below.

Will Cool-n-Save work in my area?2019-05-08T08:34:26-08:00

Due to extreme HARD WATER conditions, we will not sell or ship to: Arizona, Nevada, or Palm Springs, CA. If there are any other zones deemed harmful to HVAC equipment this list will be updated. If you have any questions please email us at support@coolnsave.com.

Does Cool-n-Save ship to Arizona?2019-05-08T08:35:25-08:00

No. Due to extreme HARD WATER conditions, we will not sell or ship to: Arizona, Nevada, or Palm Springs, CA. If there are any other zones deemed harmful to HVAC equipment this list will be updated. If you have any questions please email us at support@coolnsave.com.

Does Cool-n-Save ship to Nevada?2019-05-08T08:36:05-08:00

No. Due to extreme HARD WATER conditions, we will not sell or ship to: Arizona, Nevada, or Palm Springs, CA. If there are any other zones deemed harmful to HVAC equipment this list will be updated. If you have any questions please email us at support@coolnsave.com.

Does Cool-n-Save ship to Palm Springs, CA?2019-05-08T08:37:01-08:00

No. Due to extreme HARD WATER conditions, we will not sell or ship to: Arizona, Nevada, or Palm Springs, CA. If there are any other zones deemed harmful to HVAC equipment this list will be updated. If you have any questions please email us at support@coolnsave.com.

Do air conditioner misters work?2019-05-07T19:15:54-08:00

The short answer is YES. The Cool-n-Save air conditioner mister solves a big problem of extreme heat. Most conventional air conditioners are unable to effectively transfer their stored heat into the surrounding air. They work harder and longer to cool the air in your home. Extreme also shortens the life of your compressor and is largely to blame for higher electric bills. Read more: “AC’s Hot Air Problem”

How do air conditioning misters work?2019-06-17T22:18:11-08:00

When you release ultra-fine water mist into the air, it evaporates almost instantly. This is called “flash evaporation.” It literally sucks heat out of the air. The evaporation process absorbs heat energy. It’s called “adiabatic saturation” – which has been used for years to lower air temperature in outdoor zones. The result of this constant, immediate evaporation is a substantial drop in ambient temperature without wetness. The air temperature near a misting system is automatically lowered by as much as 30 degrees. Read more (the GENIUS  PRODUCT that’s saving thousands of Americans money)

What’s your focus? Saving Money or Saving the Planet?2019-06-17T22:16:09-08:00

No matter where you fall in the debate about the climate, the one thing that everyone can agree is that it’s cool to save money. And the more air conditioning you need, the more money you can save. Cool-n-Save is an Award-winning product. And we have continued that work to offer our customer a true innovation that reduces energy consumption and saves money – safely, inexpensively and effectively. But we’re not using this as a way to “green wash” what we offer. Read more (Saving money or Greenwashing)

Will Cool-n-Save VOID my warranty?2019-06-09T16:46:27-08:00

NO.  This will not void any manufacturers warranties. The Federal Trade Commission’s Magnusson-Moss Warranty Act (P.L. 93-637) states that a manufacturer cannot void or disavow a warranty due to an added-on, second-party product unless it is proven that the second-party product does, in fact, damage equipment and notifies the second-party manufacturer and its customers. The Greenway Design Group, Inc., nor any of its customers, has ever received any such notice or letter from any manufacturer regarding issues of a condenser being affected by the Cool-n-Save® Air Conditioner Pre-Cooling System.

Is Cool-n-Save easy to install?2019-05-07T20:01:29-08:00

Yes! The Cool-n-Save® System is easily installed with 5 steps and in about 5 minutes!

 

Will Cool-n-Save increase my water bill?2019-05-07T20:07:20-08:00

No! You will see very little difference in your water bill whereas the unit only runs when the AC condenser is on. The amount of water per nozzle is only .3 gallons per hour/per nozzle. The Cool-n-Save® may only add about 6 cents per day to your water bill.

Will Cool-n-Save create buildup on my condenser coils?2019-05-07T20:08:10-08:00

Without proper monthly maintenance, it is possible. Cool Release, proprietary water treatment system, works to prevent the small amounts of calcium, lime, or rust that can buildup on the coils. Although the water from the nozzles evaporates almost immediately, in certain climates, some wetness may reach the coils. Just to be safe, it is always a good idea to spray down the outside of your condenser monthly with a 50/50 mixture of water and white vinegar, and rinse it off. This is a good maintenance idea with or without the Cool-n-Save system attached.

Will the Cool-n-Save system tie up my water faucet?2019-05-07T22:25:43-08:00

The Cool-n-Save® doesn’t have to tie up the water faucet. Although you do need a continuous water source for the system to work you can buy a “Y” splitter from any hardware store which will allow you to leave the Cool-n-Save® water supply running and still access the faucet for other uses.

My nozzles are clogged, what can I do?2019-05-07T20:10:41-08:00

Although it is unusual there is a possibility that one or more of the misting nozzles may clog if there is a high amount of minerals in the water. If this happens, simply remove the nozzles, soak them in a Lime or Hard Water removal product (found at any hardware store) for about 5 minutes and replace them.

Do I need to remove it for winter?2019-06-09T16:50:06-08:00

Yes!-  Remove the entire unit and store inside for the winter.  This product was not made to withstand freezing winter temperatures and failing to do so will void the warranty.

Does the Cool-n-Save system work on all AC condensers?2019-05-07T22:25:28-08:00

The Cool-n-Save® system can be fitted to all residential air conditioning units with the exchange air vents on top of the unit (the most common configuration). Not recommended for Heat Pumps when in “Heat Mode.” If purchased for a Heat Pump, disconnect the water source when the temperature is consistently below 75 degrees. Running water during ‘Heat Mode” will damage the Heat Pump.

If I need more than one unit, can they be attached together to run off of one water source?2019-05-07T20:13:58-08:00

Yes, there are splitters in every kit that will allow you to run several units in a chain.

Is there a web-based customer service area to help me if I run into any issues?2019-05-07T20:15:51-08:00

Yes, the Cool-n-Save® support center is specifically designed for this purpose. Have a question? Send an email to support@coolnsave.com or check out our shopping area for all Cool-n-Save products.

Why haven’t I heard of Cool-n-Save before?2019-05-07T20:16:51-08:00

Air Conditioning manufacturers, distributors and repair service professionals depend on maintenance, repairs and replacement of equipment for their income. Reducing the need for repairs and parts replacement and increasing the condensers life expectancy by reducing head pressure and shortening cycle time would not in their best interest. The Cool-n-Save System can lengthen the condenser’s life from 10% to 50%.

Does my Cool-n-Save have a warranty?2019-06-03T18:51:03-08:00

We make every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from known defects in materials and workmanship for a period of one year from the date of purchase. View warranty information here.

What Others Are Saying…

Ridiculously Brilliant – This is such a ridiculously simple concept, I can’t believe it’s not just everywhere. It was VERY easy to install.

Michael Behr - Amazon ReviewMichael B., Orlando, FL

This product really works. My AC used to run non stop all day long. Now, it will turn off about 20 minutes of every hour. It’s made a big difference.

Dimce G., Cincinnati, OH

Cool-n-Save definitely helped cool my home throughout the summer and I saved over $300 on my bills!

Kristen K., Newport Beach, CA

I can’t believe a product that is so simple can make such a difference! Electric bill is down, my daily AC runtime is down and my house cools off so much faster. This product is a game changer and a must have in Louisiana.

David K., Baton Rouge, LA

Cool-n-Save works great. Period. I can’t believe how much money I wasted paying the power company before buying it.

Jim D., Orlando, FL