Shipping policy
Effective Date: August 13, 2024
Thank you for shopping with us at Cool-n-Save. We are committed to providing you with a seamless shipping experience. Please read our shipping policy carefully to understand how we manage the delivery of your purchases.
Products
We offer shipping for the following products:
- The Original, Patented Cool-n-Save AC Misting Kit - $119.99
- Expansion Kit- Need More Mist? Add three additional misting heads - $19.95
- Cool-n-Save 3-month anti-scale water filter - $29.95
- Our Patented Chemical Filter “Cool Release” 3-Month Filter - $29.95
- Accessory Kit – Need more tubing to reach your water source? - $19.95
Shipping Method
We ship all orders exclusively via USPS. We aim to process and ship all orders within 1-2 business days from the date of purchase. Delivery times may vary based on your location and the efficiency of the USPS.
Shipping Restrictions
Please note the following shipping restrictions:
- We do NOT ship to addresses in Arizona, Las Vegas, or the Palm Springs area.
- We do NOT ship to customers who use a “well water” setup for their home or business.
Shipping Rates
Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as the shipping destination.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your order through the USPS website or via the link provided in your email.
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team on our Contact Page. We are here to assist you with any questions or concerns you may have.
Returns and Exchanges
For information on returns and exchanges, please refer to our Warranty page.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us.
Thank you for choosing Cool-n-Save!